Frequently Asked Questions
Where can I find your Privacy Policy?
For more information please see our:
Privacy PolicyHow secure is the data on VisTab?
Read about how we protect your data here: Data Security and Protection
Does VisTab integrate with any School Management System?
HERO - Find out more about how VisTab integrates with Hero here:
Hero Integration with VisTabeTAP
Edge
KAMAR
Does VisTab integrate with any Childcare Management System?
Go Digital (Infocare)
If you’re already an Infocare client that needs support please email Infocare OR contact them on 0508 463 622
What other Third Party provider does VisTab work with?
VisTab integrates with Vault (Vault Damstra) & Active Directory to manage your Staff/Contractor list
How do I order more printer rolls?
To order more printer rolls, please visit our online shop
Can I print in colour?
Yes, the Brother QL-820NWB allows you to print in Black & Red which is the only available colour.
For more information and pricing Contact us
Can we run reports from the VisTab System?
Yes you can. From the VisTab web portal you can simply view your own reports, time-sheets, and completed forms that have been filled in from the tablet, ie Toolbox talks, induction forms.
How long does the battery last?
The battery last up to 10 hours, more than enough time for you to get any information you may require in case of an emergency. We do advise that the tablet is plugged in to the power so if you do have an emergency the battery is fully charged and ready to go.
Please make sure you are unplugging and turning off your tablet over weekends, school holidays and anytime your tablet is not being used for multiple days. This will improve your tablet batteries health.
Can we use our own tablet?
We’re much more than just a “downloadable app”. Given this, our preferred option is to work with you to design your solution and to courier the system all set up and ready to operate out of the box. However, if you would like to supply your own hardware, see “Can we supply our own hardware?” for more information in regards to the specifications the hardware needs to meet.
Can you print labels from the tablet?
Yes you can. VisTab can supply you with a Brother QL-820NWB wireless label printer to connect to your tablet, we also supply the labels for your printer.
We can also print your own logo on the labels along with other information.
Can the tablet be secured to anything?
Yes it can be. VisTab can supply you with a lockable stand.
Can you have multiple tablets on one site?
Yes you can. This means you can sign in on one tablet, and then sign out on another tablet. You can sign in and out from different entry and exit points throughout the building or site.
Do I need to download any software?
No. Your VisTab is delivered to you ready to go and as a complete system. If you are supplying your own hardware, see “Can we supply our own hardware?” for more information in regards to the specifications the hardware needs to meet.
Can we supply our own hardware?
Yes you can, however you will need to meet our specifications for this:
Tablet:
Please contact us for the current models we support.
Tablet Stand:
We can supply you with a lockable stand or feel free to supply your own tablet stand that can fit a 10.1 or 10.4 inch tablet.
Printer:
Brother QL-820NWB
Rolls:
We can supply you with genuine printer rolls that will not affect your 4 year warranty on your printer. However, if you decide to use your own printer rolls the warranty period on your printer will be 1 year.
Can I view documents on the tablet, eg a PDF?
You can view PDFs on the VisTab tablet, you can also view your SSSP, Product Manual’s and Staff Qualifications.