Frequently Asked Questions

Read about how we protect your data here: Data Security and Protection

VisTab integrates with Vault (Vault Damstra), Active Directory, and SCIM / Microsoft Entra to manage your Staff/Contractor list. We also integrate with Microsoft Teams and Slack for visitor notifications.

Yes you can. From the VisTab web portal you can simply view your own reports, time-sheets, and completed forms that have been filled in from the tablet, ie Toolbox talks, induction forms.

Yes you can. The VisTab support team can do this for you. Just email or phone the support team with your changes.

The battery last up to 10 hours, more than enough time for you to get any information you may require in case of an emergency. We do advise that the tablet is plugged in to the power so if you do have an emergency the battery is fully charged and ready to go.Please make sure you are unplugging and turning off your tablet over weekends, school holidays and anytime your tablet is not being used for multiple days. This will improve your tablet batteries health.

Yes you can. We can update or change these as required, we can ask your visitor to accept your conditions and sign on the screen. Just email or phone our support team for help.

We’re much more than just a “downloadable app”. Given this, our preferred option is to work with you to design your solution and to courier the system all set up and ready to operate out of the box. However, if you would like to supply your own hardware, see “Can we supply our own hardware?” for more information in regards to the specifications the hardware needs to meet.

Yes you can. VisTab can supply you with a Brother QL-820NWB wireless label printer to connect to your tablet, we also supply the labels for your printer.
We can also print your own logo on the labels along with other information.

Yes it can be. VisTab can supply you with a lockable stand.

Yes you can. This means you can sign in on one tablet, and then sign out on another tablet. You can sign in and out from different entry and exit points throughout the building or site.

No. Your VisTab is delivered to you ready to go and as a complete system. If you are supplying your own hardware, see “Can we supply our own hardware?” for more information in regards to the specifications the hardware needs to meet.

Yes you can, however you will need to meet our specifications for this:
Tablet:
Please contact us for the current models we support.
Tablet Stand:
We can supply you with a lockable stand or feel free to supply your own tablet stand that can fit a 8.7 to 11 inch tablet.
Printer:
Brother QL-820NWB
Rolls:
We can supply you with genuine printer rolls that will not affect your 4 year warranty on your printer. However, if you decide to use your own printer rolls the warranty period on your printer will be 1 year.

You can view PDFs on the VisTab tablet, you can also view your SSSP, Product Manual’s and Staff Qualifications.